At Zeina Fashion, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our online store. By using our services, you consent to the practices described below.

Information We Collect

We collect the following personal data to process orders and improve your shopping experience:

• Full Name

• Email Address

• Phone Number

• Shipping Address

• Payment and transaction details (via secure third-party processors)

How We Use Your Information

Your personal information is used strictly for the following purposes:

• Order Fulfillment: To confirm and deliver orders to your address.

• Transaction Records: To maintain internal records and for legal compliance.

• Customer Support: To respond to your inquiries, feedback, or complaints.

• Marketing & Promotions: To send promotional messages, exclusive deals, or updates via email/SMS (only with your consent).

• Service Improvement: To collect feedback and enhance the quality of our products and user experience.

Data Sharing with Third Parties

We may share your data only when necessary and with trusted third parties, such as:

• Courier and delivery service providers

• Verification and fraud-prevention services

We never sell or rent your data to third parties. Data sharing is always done with your explicit consent or as required by law.

Right to Access and Deletion

You have the full right to:

• Request access to the personal data we hold about you

• Ask for correction of any inaccuracies

• Request deletion of your data from our records at any time

To make such requests, please contact us via our official email address.

Data Security and Confidentiality

Zeina Fashion implements robust security measures to protect your personal data against unauthorized access, misuse, or disclosure. All data is stored securely and accessed only by authorized personnel.

Compliance with Laws

We comply with all applicable data protection and privacy laws of the Islamic Republic of Pakistan. Any dispute arising from our privacy practices will be handled through the appropriate legal channels within Pakistan.

Updates to This Policy

We may occasionally update this policy to reflect legal, operational, or service changes. Any updates will be posted on this page with a revised effective date.

If you have any questions, concerns, or requests related to your personal data, please contact us through our official support email